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How the Pharmacy First Service Works: A Quick Guide

The Pharmacy First service is the easy way we now approach healthcare for minor ailments, a simple process to ensure you receive prompt and professional care. Here’s a step-by-step guide to how this service works:

Step 1: Identifying Your Needs

First, determine if your condition fits one of the seven minor ailments covered by the Pharmacy First service:
– Acute sore throat
– Acute sinusitis
– Acute otitis media
– Infected insect bites
– Uncomplicated urinary tract infections
– Impetigo
– Shingle.

Step 2: Booking and Pre-Appointment Process

If your condition matches, you can book an appointment at Church Pharmacy. Upon booking, you’ll receive an automated email detailing the service and the ailment you’re seeking treatment for. This ensures you’re well-informed about how the service can assist you.

Step 3: Completing a Health Questionnaire

Before your appointment, you’ll need to complete a health questionnaire. This crucial step helps the pharmacist assess whether the Pharmacy First service is right for you, considering any underlying health conditions you may have.

Step 4: Consultation with the Pharmacist

At your appointment, you’ll have a professional assessment with our trained pharmacist. They will review your questionnaire responses, discuss your symptoms, and decide on the best course of action. This might be advice, treatment, or a referral to a GP if your condition is more serious.

Step 5: Treatment or Referral

If your condition falls within the scope of the service and can be safely treated by the pharmacist, they will provide you with the appropriate treatment. If it’s determined that you need more specialized care, they will refer you to the relevant healthcare professional.

Why Choose Pharmacy First?

This service is not only convenient but also frees up GP and hospital resources for more serious or complex conditions. By utilising the specialised skills of our pharmacists at Church Pharmacy Clinic, the Pharmacy First service offers a quick and effective way to manage minor health issues.

Who Benefits?

This service is particularly beneficial for individuals who need quick treatment for minor conditions. It’s also a boon for the healthcare system, alleviating pressure on more intensive services.

Important Notes
* The service is intended for specific conditions and age groups.
* Always be honest and thorough when completing your health questionnaire.
* The Pharmacy First service is designed for minor, non-urgent conditions. In case of serious or life-threatening conditions, seek immediate medical attention.